Frequently Asked Questions
I LIVE IN THE TRI-STATE AREA. CAN I TRY ON COVET DRESSES IN PERSON AT EVERTHINE?
You sure can. Just visit Everthine's online appointment system here and make note that you are looking to try on gowns from the Covet collection.
CAN I TRY ON DRESSES THAT ARE AVAILABLE FOR PURCHASE ONLY?
Of course! You can try on one dress for $35 or choose three for $95. If you would like to purchase one of your try-on's, just purchase it online and return the rest!
I LOVE SO MANY DRESSES! HOW WILL I CHOOSE?
Not to worry! We are here to help. Our expert stylists are available to chat and assist you with your wedding dress search. Anything from choosing the right dress for your body type to sizing, fit and more. Send us an email at firstname.lastname@example.org and we will get right back to you.
HOW SOON BEFORE MY WEDDING SHOULD I ORDER MY DRESS?
Play it safe! We only have one dress per style. We make it our mission to stock our collection with coveted designs. This means they won't last long! To ensure dress availability, we suggest trying on your favorites and reserving or purchasing “the one” at least 4 months in advance. Although we do have a selection of gowns that may be available for those getting married in 2-4 weeks. To inquire please email us at email@example.com.
WHAT IS THE SHIPPING COST?
This is on us! Shipping is free!
HOW DO I RETURN MY DRESS?
All you’ll need to do is hang your dress back in the garment bag in which it was sent, pack it nicely in the box, secure all edges tightly with shipping tape and the return label we provided. Make sure to ship the gown within your designated rental period, with the pre-printed label, avoid late fees or self-shipping charges.
WHAT IF MY RETURN SHIP DATE IS A SUNDAY?
Not to worry, just ship on Monday before 12pm EST/EDT.
WHERE DO YOU SHIP?
Currently, we ship within the continental U.S., and orders must be returned from within the U.S. We are able to ship outside the U.S. These arrangements can be made by emailing firstname.lastname@example.org
WHAT IS YOUR REFUND POLICY?
We do not offer refunds on in-home try on's OR purchased gowns. However, you can always select more dresses to try on at home! Each try-on fee goes towards the purchase of your rented gown or final purchase. Because we do not offer refunds of any kind, we highly recommend taking advantage of our in-home try on program!
HOW CAN I CONTACT YOU FOR MORE QUESTIONS?
If your question isn’t answered above, please contact us at email@example.com, and we will be happy to answer it for you!